Privacy policy

Last updated · 2026-05-11

1. Scope

Wellivo is an insurance wellness rewards platform sold through brokers to tenant employers. This policy covers personal data we process when you sign up as a member, tenant admin, manager, HR partner, or broker.

We do not sell personal data, run third-party ad networks on the product, or share individual health data with HR.

2. Data we collect

Account data: email, display name, locale, time zone, role. Provided by you or your tenant admin at invite acceptance.

Health data: step counts, sleep duration, sleep score — pulled from Apple Health or Google Health Connect with your explicit permission. We never see heart rate, GPS, or medical records.

Activity data: app session timestamps, feature interactions, in-app feedback. Used to improve the product.

3. Why we process it

To award coins, surface streaks, produce team rollups, and operate the reward catalog. Aggregate trends flow to your tenant admin / manager surface; individual values stay with you.

We retain raw health samples for 24 months. Aggregates may be retained indefinitely in an anonymized form for product analytics.

4. Your rights

Under GDPR + CCPA, you may request a copy of your data (Export) or its deletion. Both are available in-app under Settings → Privacy. Export completes within 7 days; deletion enters a 30-day grace window in case of accidental request.

You may opt out of the leaderboard at any time under Settings → Privacy.

5. Contact

Privacy questions or formal requests: privacy@wellivo.com. Our EU representative is registered with the Czech DPA.